Information We Collect

When you interact with our educational platform, we collect several types of information to provide you with personalized learning experiences and effective support throughout your event investment planning journey.

Automatically Collected Data

Our website collects technical information including your IP address, browser type, device information, and how you navigate our site. This helps us improve user experience and ensure our platform works smoothly across different devices.

We also track which pages you visit, how long you spend on different sections, and which resources you download. This usage data helps us understand what content serves our students best.

How We Use Your Information

Your personal information serves specific purposes related to delivering quality education and maintaining our student community. We don't use your data for unrelated commercial activities.

• Delivering course content and tracking your educational progress
• Providing personalized support and answering your questions
• Sending updates about your enrolled programs and relevant resources
• Processing payments and maintaining accurate enrollment records
• Improving our educational content based on student feedback and usage patterns
• Ensuring platform security and preventing unauthorized access
• Complying with Belgian educational regulations and tax requirements

Marketing Communications

We may send you information about new courses, upcoming workshops, and educational resources that align with your interests. You can opt out of these communications at any time using the unsubscribe link in our emails.

If you're currently enrolled in our programs, we'll continue sending essential course-related communications even if you opt out of marketing messages.

Information Sharing and Disclosure

We keep your personal information confidential and only share it in specific, limited circumstances that support your education or meet legal requirements.

Service Providers

We work with trusted companies that help us deliver our services, including email platforms, payment processors, and learning management system providers. These partners can only use your information for the specific services they provide to us.

Educational Partners

Occasionally, we partner with industry experts or other educational institutions to enhance our programs. If a partnership involves sharing student information, we'll ask for your explicit consent first.

Legal Requirements

We may disclose your information if required by Belgian law, court orders, or to protect the rights and safety of our students and staff. We'll notify you about such requests unless legally prohibited.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays within our educational ecosystem unless you specifically authorize broader sharing.

Data Security and Protection

Protecting your personal information is fundamental to everything we do. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Restricted access to personal data on a need-to-know basis for staff members
• Secure backup systems with encryption for data recovery purposes
• Multi-factor authentication for administrative access to student records

Physical Security

Our offices in Brugge maintain physical security measures including controlled access, security monitoring, and secure document storage. Paper records containing personal information are stored in locked cabinets with limited access.

While we take extensive precautions, no system is completely immune to security breaches. If a data incident affects your information, we'll notify you promptly and explain what happened, what information was involved, and what steps we're taking to address the situation.

Your Rights Under Belgian and EU Law

As a resident of Belgium, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). We respect these rights and have established clear processes for exercising them.

How to Exercise Your Rights

To make any of these requests, send us a detailed email explaining what you'd like us to do. We'll respond within one month and may ask for additional information to verify your identity before processing your request.

You also have the right to file a complaint with the Belgian Data Protection Authority if you believe we've mishandled your personal information. However, we encourage you to contact us first so we can address your concerns directly.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our educational services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Educational Records

Student progress records, certificates, and academic achievements are retained for seven years after program completion to support transcript requests and continuing education verification.

Financial Information

Payment records and invoices are kept for ten years as required by Belgian tax and accounting regulations. This includes transaction details and refund records.

Marketing and Communication Data

Email addresses and communication preferences are retained until you unsubscribe or request deletion. We review and purge inactive marketing contacts every two years.

Website Usage Data

Analytics and technical logs are automatically deleted after 26 months. This includes IP addresses, browser information, and page visit records.

When retention periods expire, we securely delete or anonymize your information so it cannot be linked back to you personally. If you request earlier deletion, we'll honor that request except where we must retain certain records for legal compliance.

International Data Transfers

Your personal information is primarily stored and processed within the European Union to ensure full GDPR protection. However, some of our service providers may process data outside the EU under strict safeguards.

When we transfer data internationally, we ensure adequate protection through:

• European Commission adequacy decisions for countries with equivalent privacy laws
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for multinational service providers
• Your explicit consent for specific transfer situations

We regularly review our international data flows and update our safeguards as privacy regulations evolve. You can request specific information about any international transfers of your data.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. We've categorized these tools based on their purpose and your control over them.

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like secure login, course access, and payment processing. You cannot opt out of essential cookies while using our services.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website, which pages are most helpful, and where we can improve the user experience. This data is aggregated and anonymized.

Marketing Cookies

With your consent, we use cookies to deliver relevant educational content and measure the effectiveness of our marketing efforts. You can disable marketing cookies without affecting core website functionality.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Keep in mind that blocking certain cookies may limit your ability to use some website features.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur in how we handle personal information. Changes might result from new services, legal requirements, or improvements to our privacy practices.

When we make substantial changes, we'll notify you through email and display a notice on our website for at least 30 days. Minor clarifications or formatting updates won't trigger notifications, but we'll update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after policy updates indicates acceptance of the changes.